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Peach Tech Limited
CLOSEDNairobi, Kenya
Closing: May 31, 2024
2 months remainingPublished: Apr 6, 2024 (23 days ago)
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We are seeking a highly motivated and ambitious individual to join our team as a Retail Sales Executive for our retail stores.
Basic Function:
This position is responsible for welcoming retail customers (physical as well as telephone) to the store, offering exceptional customer service, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions.
We are seeking a highly motivated and ambitious individual to join our team as a Retail Sales Executive for our retail stores.
Basic Function:
This position is responsible for welcoming retail customers (physical as well as telephone) to the store, offering exceptional customer service, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions.
Customer Service Excellence: Observe and learn best practices for providing exceptional customer service through interaction with customers, assisting sales advisors, and handling customer inquiries or complaints, ensuring their needs are addressed promptly and professionally.
Store Operations: Gain a comprehensive understanding of store operations, including cash handling, visual merchandising, and maintenance. Develop understanding on safety, security, and regulatory compliance standards.
Sales and Business Growth: Gain hands-on experience in driving sales and business growth. Collaborate with other team members to understand sales strategies, customer engagement techniques, and effective product promotion. Participate in analyzing sales data and identifying opportunities for improvement.
Product Knowledge: Develop and maintain a comprehensive understanding of the automotive products and accessories available at AutoXpress. Build expertise and understanding of product features, specifications, compatibility, and installation procedures to assist customers in making informed purchasing decisions.
Requirements:
Bachelor's degree.
2 years working experience in customer service.
Excellent communication and interpersonal skills.
Customer-focused mindset with a commitment to providing outstanding service.
Demonstrated problem-solving and analytical abilities.
Ability to work in a fast-paced and dynamic environment.
Flexibility to work evenings, weekends, and holidays as required.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.